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Flood Restoration Proceudure


Prioritise your safety first!!



  1. If you have a disability or need support, contact your support network or call 111 in an emergency.

  2. Turn off power at the mains if water has entered your house. Don’t turn it back on again until it has been checked by an electrician.

  3. Move damaged items out of your home. Discard any water or mud-damaged goods that pose a health risk, such as saturated carpets and soft furnishings. Dispose of them safely after listing and photographing them and in accordance with the directions of your local council.

  4. Treat all floodwaters as contaminated - if you come into contact with floodwaters, wash your clothes, shoes and skin afterward.

  5. Collect information for your claim

  • Write a list of everything that was damaged to ensure you don’t miss anything.

  • If you can access any proof of purchase for items that were damaged, keep these receipts together with the list.

  • Record the damage using video or photos before starting any clean up.

  • Keep any damaged items that don’t pose a health and safety risk.

  • Take pictures of the waterline on your walls and furniture.

  • Retain copies of invoices for all make-safe repairs.

6. Dry everything.To dry carpet, start by removing everything from the affected area and

the excess water, open the windows and doors if you’re able to, to get as much air in

the house as possible while you do this. If you can safely access and run fans and

dehumidifiers, use them to help dry carpet and remove moisture from your home.

7. Choose the right company to restore your flood damaged home. Discuss with your

insurer, you want to ensure that your home is in capable hands.

8. Make sure you are on the same page as the contracted company. What kind of

material? What is the duration of the repair job? What is the expected cost?

Do the workers have a license for the job? Are they approved by the insurer?

9. Finally, check how the payment is made, what is the warranty ? After service? Warranty

for the products and workmanship? Keep the manuals all handy for your future

use. Save all the emergency services contact details including the power/water

provider.

More info&link!!

https://www.ready.gov/floods#:~:text=Staying%20Safe%20During%20a%20Flood&text=Evacuate%20immediately%2C%20if%20told%20to,sick%20and%20need%20medical%20attention.

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